Shared WhatsApp inbox
Manage conversations from your connected business number in one shared workspace.
ONE CONNECTED CUSTOMER JOURNEY
Everyday tools for your WhatsApp team.
Explore the tools below. Availability, capacity and AI replies follow your selected plan; Google Sheets is not included in Starter.
Chat assignment
Assign conversations to the right team member for sales or customer support.
Contacts + CSV import/export
Save customer records and import or export authorised contact lists.
Labels and groups
Organise contacts into categories such as New Leads, Paid Customers and Follow-up.
Internal notes
Keep useful context for your team alongside customer conversations.
Custom contact fields
Store business-specific information such as city, product interest or customer category.
WhatsApp templates
Prepare message templates and submit them for Meta approval before use where required.
Campaigns and scheduling
Send or schedule approved templates to a selected audience with the required consent.
Campaign delivery reports
Review available sent, delivered, read and failed statuses. Delivery and read status are not guaranteed.
Bot reply rules
Provide a fixed response to a configured keyword or trigger, such as a request for opening hours.
Chatbot flows
Guide customers through defined steps, from selecting a service to collecting details and team handover.
AI Agent
Answer questions using saved business facts and instructions, within your monthly AI reply allowance.
Human handover
Let your team take over conversations under configured conditions or when human help is needed.
Google Sheets contact sync
Sync Name, Phone and optional Email from a connected Sheet into CRM contacts.
Subscription usage
View your plan limits and available usage, including contacts and AI replies.
HOW IT WORKS
A practical path to automation.
Connect WhatsApp Business
Confirm account eligibility and connect through a supported provider.
Organize Contacts & Conversations
Import authorised records, apply tags and assign your team.
Create Templates / Campaigns
Prepare relevant content and obtain template approval where required.
Automate Follow-ups
Define triggers, replies, handover and opt-out handling.
Track Results
Review available message events and improve the workflow.
BUSINESS USE CASES
Built around your customer conversations.
E-commerce
Organise customer enquiries, share approved templates and assign order-related questions to your team.
Real estate
Capture property interests, label leads and route conversations to the right sales agent.
Education
Manage course enquiries, collect applicant details and share approved reminders.
Customer support
Keep conversation context, internal notes and team assignments in one inbox.
Service businesses
Guide customers through service choices and hand over enquiries to your team.
Agencies
Coordinate authorised business conversations with clear team access and agreed workflows.
INTEGRATIONS
Connect the tools you use.
WhatsApp Business Platform
Connect an eligible business number using a supported setup. Messaging remains subject to Meta policies and account limits.
Google Sheets contact sync — Growth and above
Bring Name, Phone and optional Email into your CRM. This is contact sync; the AI Agent does not read the full contents of your Sheet.
Basic Shopify Sync — pilot setup available
Receive customer and order updates through Shopify webhooks and view available payment and fulfilment information. Store compatibility and successful setup verification are required.
Other CRM, WooCommerce, n8n and APIs
Discuss your integration requirements with us. Any custom connection is assessed and quoted separately; it is not a guaranteed included plan feature.
Shopify pilot setup does not include COD confirmation, abandoned-cart recovery, automatic order messages or AI order lookup.
Simple plans.
0% markup on Meta’s fees.
Your plan covers the platform. WhatsApp message charges are billed separately at Meta’s rates, with no AUTOMEXON markup.
Verified Tech ProviderOfficial WhatsApp Business Platform
Monthly plans · billed in PKRAUTOMEXON PLAN
Starter
Essential WhatsApp tools for small teams.
PKR 2,499/month
- 5,000 saved contacts
- 100 campaigns / month
- 2 team seats — owner included
- 1 WhatsApp number
- 10 saved bot reply rules
- 5 chatbot flows
- 10 custom contact fields
- 300 AI customer replies / month
3,000 outgoing messages / subscription period
Google Sheets: not included
0% markup · Meta charges separate
Support
Basic support
RECOMMENDED
Growth
More capacity for a growing team.
PKR 5,999/month
- 50,000 saved contacts
- 300 campaigns / month
- 5 team seats — owner included
- 1 WhatsApp number
- 50 saved bot reply rules
- 25 chatbot flows
- 30 custom contact fields
- 1,500 AI customer replies / month
Unlimited outgoing messages / subscription period
Google Sheets contact sync included
0% markup · Meta charges separate
Support
Priority support
AUTOMEXON PLAN
Business
Higher capacity and onboarding assistance.
PKR 11,999/month
- 150,000 saved contacts
- 1,000 campaigns / month
- 10 team seats — owner included
- 2 WhatsApp numbers
- 150 saved bot reply rules
- 75 chatbot flows
- 100 custom contact fields
- 5,000 AI customer replies / month
Unlimited outgoing messages / subscription period
Google Sheets contact sync included
0% markup · Meta charges separate
Support
Onboarding + priority support
AUTOMEXON PLAN
Enterprise
Agreed capacities for your business.
Custom quoteTailored to your business
- Custom contact capacity
- Custom campaign quota
- Custom team seats
- Custom WhatsApp numbers
- Custom bot reply rules
- Custom bot flows
- Custom contact fields
- Custom AI reply allowance
Unlimited outgoing messages / subscription period
Google Sheets contact sync included — as agreed
0% markup · Meta charges separate
Support
Custom support agreement
EVERY FEATURE, SIDE BY SIDE
Find your fit.
Compare features and allowances across all four plans.
On smaller screens, swipe the table to compare every plan →
| Feature / Limit | StarterPKR 2,499 / month | GrowthPKR 5,999 / month | BusinessPKR 11,999 / month | EnterpriseCustom quotation |
|---|---|---|---|---|
| Plan capacity | ||||
| Monthly subscription | PKR 2,499 | PKR 5,999 | PKR 11,999 | Custom quotation |
| Saved contacts | 5,000 | 50,000 | 150,000 | Custom |
| Campaigns created / month | 100 | 300 | 1,000 | Custom |
| Team seats — owner included | 2 | 5 | 10 | Custom |
| WhatsApp numbers | 1 | 1 | 2 | Custom |
| Custom contact fields | 10 | 30 | 100 | Custom |
| Campaigns & messaging | ||||
| Message template management | ✓ | ✓ | ✓ | ✓ |
| Campaign scheduling | ✓ | ✓ | ✓ | ✓ |
| Labels and audience groups | ✓ | ✓ | ✓ | ✓ |
| Campaign delivery reports | Included | Included | Included | Included |
| Platform outgoing message allowance | 3,000 | Unlimited | Unlimited | Unlimited |
| Inbox & team | ||||
| Shared WhatsApp inbox | ✓ | ✓ | ✓ | ✓ |
| Chat assignment | ✓ | ✓ | ✓ | ✓ |
| Internal notes | ✓ | ✓ | ✓ | ✓ |
| Contact CSV import/export | ✓ | ✓ | ✓ | ✓ |
| Human handover | ✓ | ✓ | ✓ | ✓ |
| Chatbots & AI | ||||
| Saved bot reply rules | 10 | 50 | 150 | Custom |
| Chatbot flows | 5 | 25 | 75 | Custom |
| AI customer replies / month | 300 | 1,500 | 5,000 | Custom allowance |
| Integrations & support | ||||
| Google Sheets contact sync | Not included | Included | Included | As agreed |
| Subscription usage tracking | ✓ | ✓ | ✓ | ✓ |
| Support | Basic support | Priority support | Onboarding + priority support | Custom support agreement |
| Meta fee markup | 0% | 0% | 0% | 0% |
CLEAR FROM THE START
Your subscription. Your usage. Clear costs.
Outgoing message allowance
Starter includes 3,000 outgoing messages per subscription period. Growth, Business and Enterprise include unlimited outgoing messages. Messaging remains subject to Meta policies, account limits, approved templates and customer consent requirements.
Meta charges are separate
Meta WhatsApp messaging charges are not included in your subscription. Pay the applicable charges through your own Meta billing setup. AUTOMEXON applies 0% markup on these directly billed Meta fees.
AI replies have their own allowance
AI customer replies count towards your monthly plan allowance. Extra replies can be quoted separately on request. The AI Agent uses saved business information; live order tracking and full Google Sheet data access are not included.
Before activation
Plan selection is a request for access, not an automatic activation or payment. We confirm your plan, available features, allowances and any optional setup charges before activation.
OPTIONAL ADD-ONS
More room when your business needs it.
Extra AI replies
Request an additional AI reply allowance for the current month.
Extra team seats
Add capacity for more staff accounts.
Extra contact capacity
Increase the number of saved contacts in your workspace.
Extra campaign quota
Request additional campaign creation capacity.
Extra bot rules, flows and fields
Expand the automation configurations available to your business.
Done-for-you bot setup
Get help configuring business facts, FAQs, reply rules and flows.
Google Sheets setup assistance
Get help configuring the existing connector and checking contact imports.
Team training
Book a walkthrough of inbox, campaigns and automation tools.
Add-ons are arranged with our team and enabled after confirmation and any agreed payment. Rates: Contact us for quotation. Additional WhatsApp numbers require a custom quotation and technical verification.
QUESTIONS
Before you choose
Are you an official Meta Business Partner?
AUTOMEXON is a Meta Verified Tech Provider using the official WhatsApp Business Platform. Tech Provider verification is distinct from the Meta Business Partner designation.
What do I pay besides the plan?
Your platform subscription is separate from applicable Meta message charges, which are billed through your own Meta account with 0% AUTOMEXON markup. Optional setup, extra AI replies and other agreed add-ons are quoted before activation.
Is the WhatsApp API hard to set up?
We guide you through connecting an eligible WhatsApp business number and preparing the required Meta business account details. Any assisted setup work is confirmed in your agreed scope.
How quickly can I start sending messages?
You can begin once your workspace is activated, your number is connected, billing is ready and any required message templates are approved. Timing depends on your account readiness and Meta’s reviews; we confirm the next steps during onboarding.
Is there a risk of my number being banned?
Meta can restrict or suspend accounts for policy violations or quality issues. Use opted-in contacts, relevant messages and clear opt-out handling. Using the official API does not guarantee protection from restrictions.
What happens if my Meta account has a problem?
Contact our support team with the issue. We help diagnose the integration and guide you through the available Meta support or review process. Account decisions and reinstatement remain with Meta.
Can I connect AUTOMEXON to the tools I already use?
Google Sheets contact sync is included in Growth and Business, and available as agreed in Enterprise; it is not included in Starter. Basic Shopify Sync is available as a pilot, subject to compatibility and setup verification. Other CRM, WooCommerce, n8n and API integrations are assessed and quoted separately.
What support do you provide?
Starter includes basic support. Growth includes priority support. Business includes onboarding and priority support. Enterprise support is agreed in your quotation. Additional training and done-for-you setup can be arranged.
Plans, features & usage
What is included in every plan?
Shared inbox, chat assignment, contacts and CSV import/export, labels, groups, notes, templates, campaigns, delivery reports, bot rules, flows, AI assistance, human handover and subscription usage. Limits vary by plan. Google Sheets contact sync is not included in Starter; it is included in Growth and Business and available as agreed in Enterprise.
Are WhatsApp messages free or unlimited?
Starter includes 3,000 outgoing messages per subscription period. Growth, Business and Enterprise include unlimited outgoing messages, subject to Meta policies and account limits. Meta charges are separate. Meta account limits, messaging policies, templates and consent requirements still apply. AI replies have a separate monthly allowance.
Do saved campaign drafts count towards my quota?
Yes. Saved drafts count towards the current campaign creation quota. This is separate from the outgoing message allowance.
Does the owner count as a team seat?
Yes. The total team seats include the workspace owner: 2 in Starter, 5 in Growth and 10 in Business. Enterprise capacity is agreed separately.
What can the AI Agent answer?
It uses your saved business facts and instructions to answer customer questions. It does not provide live order lookup or read the full data in a Google Sheet. Your team can handle conversations that require human assistance.
What does Google Sheets sync include?
The existing connector brings Name, Phone and optional Email from a connected Sheet into CRM contacts. Setup assistance can be quoted separately.
Is Shopify automation included in my plan?
Basic Shopify Sync is available as a pilot setup, subject to store compatibility and verification. It can receive customer and order updates with available payment and fulfilment information. COD confirmation, abandoned-cart recovery, automatic order messages and AI order lookup are not included.
Can I add more capacity later?
Yes. Contact us for a quotation for extra AI replies, seats, contacts, campaigns, bot rules, flows or fields. Add-ons are arranged and applied by our team. Additional WhatsApp numbers require technical verification.
How do I get started?
Choose a plan and submit the request-access form. We review your business, confirm the plan and provide activation instructions after approval. Existing customers can use the CRM Login link.
Responsible business messaging
Use authorised contact data, obtain required consent, honour opt-outs and follow WhatsApp Business and Meta policies. Template approval, message delivery and every recipient’s read status are not guaranteed.
LET’S MAP YOUR WORKFLOW
Make WhatsApp part of a better customer experience.
Tell us what your team handles today. We’ll discuss the right starting point and show you what can be connected.